Smart Charge FAQs
- Can I cancel or change an Automatic Smart Charging Schedule if needed?
- Can I charge multiple vehicles on one home charging station in Automatic Smart Charging?
- Can I enroll in Automatic Smart Charging if I live in an apartment building?
- Does WeaveGrid account for my solar hours? What is the Rooftop solar charging feature?
- How do I qualify for the bill credit? When will I receive them?
- How do I unenroll?
- How do the optional add-on Charge Preferences interact with one another?
- How does canceling or overriding WeaveGrid's schedule affect my smart score?
- How many vehicles or home charging stations can participate in Smart Charge?
- I charged during off-peak times, why was it not considered ‘smart’?
- Is there a deadline for enrolling? When does the program end?
- Smart Charge Management Quickstart Guide
- What are Charge Preferences and how do they work?
- What are the steps to get enrolled and how long does it take?
- What do ‘Smart’ times mean? How is my smart score calculated?
- When will I receive my first automatic smart charging schedule?
- Which vehicles and home charging stations are eligible for TEP’s Smart Charge?
- Why does my charge sometimes start and stop several times?
- Why is my car charging immediately, or on-peak rather than during off-peak hours?
- Will signing up for Automatic Smart Charging affect my rate?