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  1. WeaveGrid for TEP Help Center
  2. Frequently Asked Questions

Frequently Asked Questions

General WeaveGrid FAQs

  • What is WeaveGrid?
  • How does WeaveGrid collect, use, and protect driver data?
  • How does WeaveGrid know when I am charging my EV?
  • How will my phone number be used?
  • How do I remove one or multiple vehicles from WeaveGrid?
  • How can I update my home address if I move?
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Smart Charge FAQs

  • Can I cancel or change an Automatic Smart Charging Schedule if needed?
  • Can I charge multiple vehicles on one home charging station in Automatic Smart Charging?
  • Can I enroll in Automatic Smart Charging if I live in an apartment building?
  • Does WeaveGrid account for my solar hours? What is the Rooftop solar charging feature?
  • How do I qualify for the bill credit? When will I receive them?
  • How do I unenroll?
See all 20 articles
WeaveGrid for TEP Help Center